Email Inbox
From email to completed task — fully automated and intelligent
BiPRO Classification
AI analyzes the content and automatically assigns emails to the correct business process.
Task Generation
Relevant tasks are created automatically, with priorities and deadlines.
Smart features
Individual
Automatically Generated Tasks
Emails and documents are automatically linked to cases and turned into specific tasks - tailored to each situation, not based on rigid templates.
A client asks about dental insurance. Afori creates a personalized case with the correct tasks - from the client inquiry and quote creation to the follow-up email.
Seamless
Seamless Case Assignment
New information is automatically assigned to existing cases. Tasks are marked as completed or trigger follow-up processes.
A client sends proof for a claim. Afori immediately links the email to the correct case, checks off the task, and verifies whether all documents are complete.
Dynamic
Dynamic Updates
Tasks continuously adapt to new information. Every email, note, or document automatically updates the case.
The insurer sends a policy update. Afori reviews previous communication to verify the policy update and creates a follow-up task if needed.
Context-Aware
Contextual Assistance
Our AI-agents knows all details of a case. Brokers can ask specific questions and receive precise, instant answers. The content can be used directly in personalized emails.
The insurer has a follow-up question about a photovoltaic policy application. Afori instantly creates a new task and drafts a reply email for the client.
Transparent
Full Transparency in Daily Work
All completed tasks and events are clearly summarized. Brokers can always see the current case status and next steps.
Three weeks later, the insurance company replies. Instead of searching through long email threads, Afori provides a concise summary and full case history.
Less Admin Work
Afori creates tasks automatically - saving time and reducing manual effort.
Always Stay on Top
All cases update dynamically, so you never lose track of what’s next.
Personal Customer Service
Afori knows the details of every case and helps you craft personalized, client-specific replies.
